Terms & Conditions

Full Pressure Plumbing and Gas Terms and Conditions

The following terms and conditions are the Terms and Conditions upon which Full Pressure Plumbing & Gas
(ABN: 97 602 116 978) and any person acting on its behalf and with its authority (“Full Pressure”) will provide
plumbing and gas fitting services to any person, business or corporation that engages Full Pressure to provide
plumbing and or gas fitting services (“client”).

On Arrival

You acknowledge that in Full Pressure coming to your premises, you are inviting us to come not only in relation to
the job you have nominated but you are inviting us to potentially provide plumbing services in relation to the entire
premises.

Full Pressure Plumbing & Gas’s Fees & Rates for Perth Metro

If the client does not wish to proceed with works, this needs to be communicated to the Full Pressure representative
prior to tools or materials being set up or a minimum charge will apply.
If the client agrees to proceed with works more than a quoted price of $2000, a 6.5% deposit will be paid to Full
Pressure Plumbing & Gas prior to commencement of works. Full Pressure will not refund the deposit under any
circumstances.
Small Works are works which consists of any projects or maintenance with less than 46 hours allocated in a total
contract or service call.
 
Small Works Normal Time Rate
Additional charge for works less than 4 hours on site $63.64 plus GST
First person per hour $109.09 plus GST minimum of 30 minutes, charged in 15-minute intervals forthwith
Additional person per hour $89.09 plus GST minimum of 30 minutes, charged in 15-minute intervals forthwith
Small Works Overtime Rate (min of 4 hours chargeable for jobs outside normal hours)
First 30 mins additional charge for works less than 4 hours on site $127.28 plus GST
Per hour for first person $144.09 plus GST minimum of 30 minutes, charged in 15-minute intervals forthwith
Additional person per hour $134.09 plus GST minimum of 30 minutes, charged in 15-minute intervals forthwith
Extra charges apply if working outside normal hours
Public holidays, weekends or call outs, outside normal hours are at overtime rate with a minimum of 4 hours
chargeable inclusive of travel, plus materials
Major Works Normal Time Rate (works consisting of more than 46 hours chargeable in a contract)
Per person $89.09 plus GST
Major Works Overtime Rate (works consisting of more than 46 hours chargeable in a contract)
Per person $134.09 plus GST
Major Works Variation from Original Rate Contract Normal Time (works consisting of more than 46 hours chargeable
in the original contract)
Per person $109.09 plus GST
Major Works Variation from Original Contract Rate Overtime Time (works consisting of more than 46 hours
chargeable in the original contract)
Per person $154.09 plus GST
Extra charges apply if working outside normal hours
Public holidays, weekends or call outs, outside normal hours are at overtime rate with a minimum of 4 hours
chargeable inclusive of travel, plus materials

Definitions

‘No call out fee’ means that we do not charge you to arrive at your door, but we do charge a minimum fee for any
inspection service, advice or proprietary knowledge that assists you in alleviating your problem.

Appointment Cancellation & Time Policy

Full Pressure Plumbing & Gas requires 2 hours’ notice of any appointment cancellation or time change otherwise a
$100 cancellation fee may be charged.

Day Sheet / Software Application & Photos

The client shall sign off - that the work was completed by Full Pressure as agreed and documented on the job sheet
or software application.
Full Pressure may take photos of the site and/or works for proof of workmanship or liability purposes.
If any changes to the terms & conditions are agreed upon it must be in writing signed off by client and Full Pressure
Plumbing & Gas representative and added to the day works sheet / software application.

Payment of Invoices

Invoice(s) must be paid in full within 7 days of receipt of invoice or a further 1% of the total cost owing will be added
per 14 days past the due date.
Payment schedules may be allocated if the client approaches Full Pressure before due date of invoice is required.
Full Pressure accepts payment via:
Online or calling your bank - direct deposit, savings or credit card. BPay number can be provided by request.
In person - cheque or cash.
By mail - cheque
All materials remain the property of Full Pressure until invoice is paid in full.

Warranty & Certification

All parts supplied carry the Manufacturer’s warranty & WaterMark certification by the National Construction Code
Volume Three – Plumbing Code of Australia (PCA).
Installation of plumbing services must comply with approved methods of the Water Supply Water Services Licensing
Act (1995).
Certification of water supply, sanitary and drainage must comply with the relevant Plumbing Standards of Australia
AS3500. (This may incur a cost for compliance, intention, certification & inspection fees)
Certification of gas services must comply with the relevant Australian Standards of Australia AS5601.
(This may incur a cost for compliance, intention, certification & inspection fees)
Certification of all services must abide by Local Authorities (Council)
(This may incur a cost for compliance, intention, certification & inspection fees)

Site Access, Parking & Pets

It is the client’s responsibility to provide appropriate, clear and safe access to the area of works for personnel, tools
and equipment.
It is the client’s responsibility to provide parking at site within 20 metres.
Extra costs will be incurred if ticket parking is needed or if work site is above the first floor of the building.
Pets may need to be removed from work area or site & workers will not be responsible for securing.

Exclusions

Full Pressure Plumbing & Gas takes as much care as possible, however, will not be held responsible for cracking
foundations, correcting unforeseen problems of any structure, service or earth including existing plumbing and gas
services (for example where no detailed as constructed drawings are provided and/or where cutting, drilling or
demolition works have been approved by client without adequate investigation or preparation by the client). Full
Pressure will provide a variation to price to make safe or correct any unforeseen circumstances at the client’s
request.
Excavation of rock, limestone, roots, concrete or any other foreign matter will incur an extra cost.
Full Pressure will not be held responsible for any damage or faults to existing services, fixtures, appliances, surfaces,
finishings, coatings, existing leaks, have lost their structural integrity or have not been installed as per manufactures
instructions including those that are not to Australian Standards.
Full Pressure will not be liable for any fees or costs associated with regulatory bodies, Atco Gas, Water Corporation,
scanning for existing services, “Dial Before You Dig”.
Full Pressure will not be responsible for costs in delays in works from client’s supplied fixture & tapware faults or if
items have been pre-opened.

Product Detail, Specifications & Design

Before attending site and commencement of works it is the client’s responsibility to provide all detail and
specifications for all products they are providing, unless products are being provided by Full Pressure Plumbing &
Gas Pty Ltd.
Before attending site to commence works a clear design and locations to all fixtures, appliances and pipework must
be provided by client. Design may incur extra costs.

Call Back to Site

Full Pressure may charge another standard fee for attending site if the reason for re-attendance was not in the scope
of Full Pressure’s works.
 

Terms and conditions may be subject to change without notice.



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